FAQ

Default solution folder, feel free to edit or delete it.

What Encryption Technology?
  ChimpDrive uses 2048bit SSL (TLS) encryption for encrypting data in transit, and 448bit Blowfish encryption for storing data at rest. We use Military ...
Sun, 12 Oct, 2014 at 5:32 PM
Can I custom brand ChimpDrive with my own company logo?
  Yes, you can have your own company logo on the website, desktop icon, and on the iOS app when you login and access & share files. This helps when ...
Sun, 12 Oct, 2014 at 5:32 PM
How are File Locking / simultaneous Multiple Version edits handled?
  ChimpDrive was designed to never lose or erase data that has been synced across agents – even when files are being edited at the same time. If two syn...
Sun, 12 Oct, 2014 at 5:32 PM
Does ChimpDrive work on Terminal Services?
  Windows terminal servers (e.g. multiple users logged into one machine) is supported, there are a few limitations: If there are many users syncing file...
Sun, 12 Oct, 2014 at 5:33 PM
What about Data Corruption and Integrity?
  ChimpDrive prevents file corruption on the front and back end. Every user event (create, update, delete, move or rename) is captured as a revision and...
Sun, 12 Oct, 2014 at 5:33 PM
Can I Throttle Bandwidth?
The bandwidth throttling feature allows you to configure how many kilobytes per second are transferred (sync up and down) for a particular agent or company ...
Sun, 12 Oct, 2014 at 5:34 PM
What about Resilience for High Availability option?
  You can enable active-active, active-passive setup for true load balancing and failover of ChimpDrive for onsite server installs.
Sun, 12 Oct, 2014 at 5:34 PM
Can I disable file sharing with external users?
  Yes, simply go to your Organization > Settings > Policies and uncheck the box “Allow users to share files”. This will stop users accessing share f...
Sun, 12 Oct, 2014 at 5:35 PM
Can we share files with Guests/External users?
  Yes and unlimited, external guests/users to your organization can be allowed to upload files to shared folder if you so choose. Guest accounts DO NOT n...
Sun, 12 Oct, 2014 at 5:35 PM
What's the difference between Synced Files and Backup?
  File Sync: File Sync allows remote file access/sharing from anywhere on all devices Backup: Backups are files / folders that aren’t kept in the ”syn...
Sun, 12 Oct, 2014 at 5:35 PM